Role & Skills Intelligence

Understand the work before planning the workforce

Understand the work before planning the workforce. We help organisations define roles, identify essential skills and establish clear proficiency standards so that talent decisions reflect what successful performance actually requires.

A low glass building under solar canopies, with planted beds along the path to it.

What we do

From the work outwards

Role Profiling

A role profile says what a job actually consists of — its responsibilities, the skills it draws on and what doing it well looks like — rather than what a job title implies.

Skills and Competency Frameworks

A framework is the shared vocabulary an organisation uses to talk about capability. Without one, every manager describes the same skill differently and none of the descriptions can be compared.

Proficiency Levels

Naming a skill is not enough to act on: what matters is how much of it a role requires. Proficiency levels put a standard against each skill so that “can do” has a definition.

Critical-Role Identification

Not every role carries the same risk. Critical-role work identifies the positions where a vacancy or a capability gap would be felt hardest, so planning attention goes where it counts.

Individual Capability Profiles

A capability profile describes one person against the same framework the roles use — which is what makes a person and a role comparable at all.

Organisational Capability Mapping

Read together, individual profiles show what an organisation can currently do as a whole, and where its capability is thin.

In the product

One occupation, profiled

An occupation profile in the browser: Human Resources Manager, its sectors, other job titles it is known by, and what the role does.

Signing in opens the full set, with the skills, abilities and work styles each occupation calls on.

Four colleagues leaning over a table of printed charts, working through them together.

The data behind it

The occupation profiles behind Role Profiling and Skills Mapping cover more than a thousand occupations, each described by the skills, abilities and work styles it calls on.

Define the work before you hire for it

Tell us which roles are hardest to fill or hardest to describe, and we will start there.